This happens. Here’s how to fix it.
Pre-emptively (as in, before you lose your password):
Make sure that your librarian account has an email address associated with it.
-
- Log in
- Click Users
- Click Librarian
- Make sure that your email address is entered in under Contact information.
- If you added or changed the email address, click “Update User”
Oh no! I’ve lost my password!
- On the login screen, click “Lost Your Password?”
- Type in your username (usually librarian) or the email address associated with your account.
- Click “Get new password”
- Check your email for the confirmation link
- Click the link from your email.
- Check your mail for your new password
- Go back to the login screen and use the new password to log in.
Now, we want to change the password to something we know and can remember:
- Log in using the new password
- Click Users
- Click your user, usually librarian
- Scroll down until you see the two “New Password” fields
- Type in your new password in each box
- Click “Update User”